Host Bart Zandbergen and co-host Letitia Berbaum were joined in the podcast studio by Ben Sorensen, Founder of Sorensen Consulting, Inc. Ben provides leadership training, sales training, and executive coaching to corporate and non-profit organizations around the world and across a wide spectrum of industries. He also co-authored Customer Tells: Delivering World-Class Customer Service by Reading Your Customer’s Signs and Signals (Kaplan Publishing, 2007), which focuses on how to communicate effectively and deliver exceptional customer service. Prior to his 20 years in leadership training and executive coaching, Ben excelled in pharmaceutical sales and financial services. Ben proudly serves in the U.S. Navy Reserve as a Lieutenant Commander specializing in intelligence. He has earned multiple awards, including the Global War on Terrorism Service Medal and the Navy and Marine Corps Achievement Medal. Ben served at the Pentagon for 5 years and currently serves at the United States Southern Command. Ben is also a Fort Lauderdale City Commissioner. In this special episode, Bart, Letitia and Ben discuss how understanding emotions and communication can make dollars and sense when it comes to financial matters.
In this episode learn more about:
– How different parts of our brain affect our decision making
– The Triple A Mantra to manage self-talk: Aware, Assess, Adjust
– How tracking emotions can be helpful in personal and professional scenarios
– Benefits of Walking Meetings
– How to recognize triggers to avoid unhealthy communication
– How to create a feedback rich culture
To learn more about Ben Sorensen, visit: https://www.bensorensenconsulting.com/
The Zandbergen Report, where wealth strategies and investment wisdom collide, is led by host Bart Zandbergen. The show is also available on Apple Podcasts, Google Play Store, Podbean and Spotify.
Interested in being a guest on The Zandbergen Report? Email email@example.com.
Learn more about Bart by visiting www.BartZandbergen.com
NO OFFER OR SOLICITATION: The contents of this podcast episode: (i) do not constitute an offer of securities or a solicitation of an offer to buy securities, and (ii) may not be relied upon in making an investment decision related to any investment offering Axxcess Wealth Management, LLC, an SEC Registered Investment Advisor. Axxcess does not warrant the accuracy or completeness of the information contained herein. Opinions are our current opinions and are subject to change without notice. Prices, quotes, rates are subject to change without notice. Generally, investments are NOT FDIC INSURED, NOT BANK GUARANTEED and MAY LOSE VALUE.